Week 2 EOC: Case Study:HRM In Action

f I was the hotel manager, I would not support the house keepings supervisors’ action and decisions on the incident. My response to Tara would have to be that she has no heart at all to think anyone would miss their child’s graduation when they only get one. Also just because we are busy and other workers who usually call out sick left and right, can handle a little more work load. I’m pretty sure in the policy books and what not, that don’t say she couldn’t call out sick because in my eye’s she did what anyone of the employees could’ve done that day which was wake up and say they are sick. “Written company policies can be fairly easily relayed to unit managers, but it is simply not possible for you as a unit manager to know every governmental regulation that could affect your segment of the hospitality industry, and some laws change regularly”(Page 56, Hayes, D. and Ninemeier, J. (2008). Human Resources Management in the Hospitality Industry. Wiley). In my eyes she went by the policy and called in sick instead of being a no show at work, at least she called and gave a reason now it may have not been the real reason but it was something rather than nothing. Donna does everything she can for the company like picking up someone else’s shift when they call out which means she is not spending time with her family at home, she’s been there for nine years and still continue to her job with a smile, and she’s most likely always on time or early. This shows her dedication and loyalty to the job and the company, so one call out when she never ever calls out sick is just wrong to treat her unfairly and make up a lie of her quitting.