f I was the hotel manager, I would not support the house
keepings supervisors’ action and decisions on the incident. My response to Tara
would have to be that she has no heart at all to think anyone would miss their
child’s graduation when they only get one. Also just because we are busy and
other workers who usually call out sick left and right, can handle a little
more work load. I’m pretty sure in the policy books and what not, that don’t
say she couldn’t call out sick because in my eye’s she did what anyone of the
employees could’ve done that day which was wake up and say they are sick. “Written company
policies can be fairly easily relayed to unit managers, but it is simply not
possible for you as a unit manager to know every governmental regulation that
could affect your segment of the hospitality industry, and some laws change
regularly”(Page 56, Hayes, D. and Ninemeier, J. (2008). Human Resources
Management in the Hospitality Industry. Wiley). In my eyes she went by
the policy and called in sick instead of being a no show at work, at least she
called and gave a reason now it may have not been the real reason but it was
something rather than nothing. Donna does everything she can for the company
like picking up someone else’s shift when they call out which means she is not
spending time with her family at home, she’s been there for nine years and
still continue to her job with a smile, and she’s most likely always on time or
early. This shows her dedication and loyalty to the job and the company, so one
call out when she never ever calls out sick is just wrong to treat her unfairly
and make up a lie of her quitting.
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